This is a scam website. Horrible customer service she even yell at me don’t ever buy from here. Long story short I call my credit card company n sort it out. It wasn't sincere, due to the fault being on their behalf, nor was it helpful. Shocking! It was very disappointing xx, This is the first time that I receive order that missing item.
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Amway will give it to you. The price performance ratio of the color is very high, and the moisture is very good. © 2020 Trustpilot, Inc. All rights reserved. I knew something was missing and i was right 2 out of 3 items btw. DO NOT EVER THINK ABOUT BUYING ANYTHING FROM THEM!!! I went with another brand. I placed a large order on 24th July for £107 for items I needed and I should have received a free bag with samples which I did not get. Do Not order from these people...I’m so sick of them I have a headache. There's been zero updates so far and no one from customer service has reached out to me despite their insistence that someone would within 3-5 business days after I asked for an escalation and then a cancellation once they made it clear it wouldn't ship for a while. My disappointment starts in the disgusting condition of the tester in Ysl, lipstick with fluff and hair on them, foundation tester dripping over displays, primer tester has a dry product that hasn't been clean in ages, unbelievable conditions for a "luxury" brand.
For the last couple weeks I have been trying out a new foundation, primer and concealer from Yves Saint Laurent beauty and I cannot wait to share the results with you. This is a scam website. The only thing is they didn’t respond to one if my Customer service messages, other than that I’ll be loyal to them for years to come ! Everything that could went wrong with my YSL order.
The slim lipstick has a small appearance, is easy to carry, and can be painted to improve the skin color. Give me back my money if you’re unable to ship the order I’m so sick of this I can’t believe I still ordered after. You would be better of going to another retailer selling YSL.
Write a review. I called at 11 am this morning to get a call and now it’s 2:00pm and still no call back. After placing my order on May 8 I contacted their customer service department only to have to wait 3 hours on 5/17 for someone to answer. !They only keep good reviews and ignore honest reviews if it is not a good review. I checked my online account and noticed that the price of parfume I purchased was significantly increased. They promised to add that coupon to my order and refund me but it just never happen... Stay away from YSL beauty! Why would you put estimated delivery June 4th when the package has not left your building. This was ordered early May and it’s a headache to receive the order. (within a day haha)I left a review on their survey and they said they can not published my review because it did not meet their website guidelines???? Bunch of liars and cheaters! Do not buy from this website its not the official YSL website! So sick of you guys. I hate writing negative reviews especially given the current crisis but YSL Beauty has done a horrible job. Do Not order from these people...I’m so sick of them I have a headache. Just missed the time window for a Thursday delivery, but should have got it Friday, no problem.Didn't get confirmation that the order had been received until Thursday evening.
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